Client’s project: Dry mortar selling business.
Case brief information: Our Kenya client bought our 6 tons dry mortar mixing plant for his dry mortar business. Now it has been on its way to Kenya since it finished container loading in the middle of September. It will be transported to our client’s local worksite at the end of October. Our Kenya client plans to install this dry mortar mixing plant on November 1st, 2022. We will keep in touch and help with installation then.
How does our Kenya client find us?
Our client search the word “dry mortar mixing plant for sale” on google and saw our website appeared on google engine. He clicked and opened the page, it shows Aimix dry mortar mixing plant on it. After reading this page, he got interested in our simple type dry mortar mixing plant and left a message to us. Our salesperson contacted him about 3 hours later.
What Did We Do After Contacting This Kenya Client?
After getting in touch with this Kenyan client, our salesperson send an email to him to ensure the details of his detailed requirements. After learning that he owns a dry mortar selling business, we made factory designs by his situation and provide dry mortar recipes to him. After several discussions, we suggested he choose the most suitable design. Our Kenya client was satisfied with this plan and spoke highly of our sincere & timely service. He sooner paid for this order.
What Did We Do For After-Sales Service?
Our factory started manufacturing this dry mortar mixing plant after he paid for this order. Now it has been finished manufacturing & was finished container loading on September 15th, 2020. This dry mortar mixing plant will be installed Until November 1st, 2022. We’ve provide installation instructions and install steps video to him. When they begin their installation, we will also provide online guidance for them to better settle the problem they may meet. We will keep in touch and updates on time.
